How to contact the Goldfish Care Guide

Got a message just for us? Want to find out how to advertise on our site? Or have you just discovered a picture of a shark where we thought we’d put a fantail? Please let us know using the form below.

Unfortunately we can’t reply to all emails received. In particular, we’ve been overwhelmed by people asking for specific advice about their goldfish aquariums. Unfortunately we can’t get back to these individual requests via email. Sorry! We will however be looking to set up a discussion forum to address these needs as soon as possible.

Note: After sending your message by pressing ‘submit’, the message will go blank. You can then go back to our home page.

87 Responses to “How to contact the Goldfish Care Guide”

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  13. Hello. Sadly I just lost one of my beautiful white fantail goldfish. I’m just hoping some one will be able to give me answers. It started slowly about two weeks maybe a little longer. Glenda was a very healthy fish we inherited her a year ago and was thriving. We take very good care of all of our tanks. Glenda lived in our 70gal tank, she began hiding in a corner behind a piece of driftwood. She would try to swim out but only had little use of her arm fins. Then she would bend and basically let herself float back down to the bottom. Her fins began to have red steaks, and a dark red spot on her tail. I heard it sounded like nitrite poisoning but our tank levels were perfect and no other fish are acting out looking that way. We also tried to feed her a boiled pea, but with her lack of movement I don’t think she ate much of it. I’m so sad I feel like I let her down. Can any one explain?

  14. Hi, please could someone help me regarding my goldfish.
    One keeps rolling over and floating on the top of the tank, or sometimes at the bottom of the rank. Always in the same spots. Does that mean he’s about to pass away?
    The other one has a lump on his side.
    Thank you

  15. Hello sir /mam….
    I really need ur help….
    I bought an aquarium one week back…all the fishes are doing okay except one gold fish…..

    She has developed black patches on her body n fins….she is hardly respising….she is breathing soo….feebly…that it cannot be appreciated even….or i dont knw…even…whether she is really respiring or not….she is jst floating in the corner of the tank…orsometimes comes to the center….with the flow….
    Please tell me what to do…can she be saved ??
    What happened to her….
    I give the food twice a day….even k added antichlorine in the tank…before putting the fishes inside….i did all what was nevessory….

    Can i save her….can i do any damn thing to save her….or i dont knw may be…is she already dead ??
    Please do reply …..i need help !

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  17. Hi. I have two fantail gold fish. They have lived together for about 8 months (when I bought them both from the pet store). I recently had an ammonia issue (after I vacuumed their tank) I got an under gravel filter and am running that as well as the regular filter and some stone aerators. They love the bubbles! Anyway, now one fish is swimming in the butt area of the other. It is like one fish is trying to swim into the other. Can anyone please shed some light on this.

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  19. Hello,
    My name is Gio, I am a goldfish keeper, koi keeper and breeder too, can I guest post in your blog, here is my blog for your perusal


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  23. Hi,
    I have a goldfish that is roughly 10-11 years old. He has a problem with one of his eyes. It used to be somewhat cloudy with a red vein in it, and now it has gone completely black. I have no idea what it is or how to cure it.
    Please contact me by email and I can send you pictures to hopefully help find out what the problem is!!!
    I hope to hear from you soon!! Thank you,

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  27. Hello,
    I’m from India and the place I stay is on the coordinates 20.4625° N, 85.8830° E. The avg temp is around 30 degree C at present.
    I’ve a 10 gallon aquarium & as many times I’m trying to keep a goldfish they are dying within 3 weeks.
    I am unable to find out their illness and cause of their death, recently one of my fancy tail gold fish has fallen ill and most part of its tail fin has torn away.


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